When and How do I pay for my SRAM Service Direct order?

The payment card provided is charged when SRAM completes your service order. However, a pre-authorization of the service's total amount is placed on your payment card when your service order is approved for return. This amount will be reflected in your statement balance, appearing as 'pending' throughout the SRAM Service Direct process.

For more information, see our article, Why is there a pending charge on my credit card?