In what countries is SRAM Service Direct offered? May 06, 2021 14:25 Updated SRAM Service Direct is currently available to riders in the United States only. Related articles AXS firmware notice | 2.17.0 How long does a service repair take? Can I submit a warranty request with SRAM Service Direct? Do you sell parts directly to consumers? What is the price difference between RED eTap AXS™ and Force eTap AXS™? Comments 4 comments Sort by Date Votes Luis Fernando oliveira May 22, 2021 02:57 hi ,how to become a dealer? thanks 0 Alex M May 27, 2021 17:43 Hello Luis, Becoming a dealer has several criteria which are often influenced by your specific region. I have reached out via direct message to discuss this in more detail! AlexSRAM Rider Support 0 Robert Finnegan June 07, 2021 07:58 My Specialized Levo Comp 29 requires a SRAM PG 1030 11-42t replacement cassette. I cannot find a retail outlet in UK that has any stock. Please could you advise me of a retailer (including contact details) in the US that could supply the component and ship it to UK. Many Thanks. Bob. 0 Alex M June 08, 2021 06:15 Hello Robert, Thank you for your comment! Bicycle component demand is at an all-time high, and even though we're producing twice as much as we were this time last year, we're still coming up against stockouts. I have sent you a direct message to discuss this further and to explore possible solutions/ AlexSRAM Rider Support 0 Please sign in to leave a comment.