Your item needs to meet specific criteria during the incoming inspection to qualify for warranty coverage, as outlined in our warranty policy:
SRAM warrants its products to be free from defects in materials or workmanship for a period of two years after original purchase. This warranty only applies to the original owner and is not transferable.
If you do not qualify for warranty coverage, an estimate for the repair will be sent for your approval. Paid service is not completed until it has been approved.