SRAM RED and Force eTap AXS shift-brake levers or the eTap AXS BlipBox with firmware version 2.29.4 or later can be paired with RED eTap 11-speed front and rear derailleurs using the RED eTap pairing process.
Rival eTap AXS shift-brake levers are not compatible with eTap 11-speed derailleurs due to differences in their electronic hardware and do not support this firmware feature.
NOTE: SRAM RED eTap 11-speed front and rear derailleurs do not require a firmware update to pair with firmware 2.29.4 compatible SRAM eTap AXS shift-brake levers and eTap AXS BlipBox.
Follow the instructions below to check the firmware version of your eTap AXS shift-brake levers or eTap AXS BlipBox before completing the SRAM RED eTap pairing process.
HOW TO CHECK AND UPDATE FIRMWARE
1) Open the AXS App and select one of the following.
- [OFF THE GRID / BLUETOOTH ACCESS] to continue as a guest.
- [SIGN UP] to create a new account.
- [LOGIN] if you already have an account.
2) Wake the eTap AXS shift-brake levers or the eTap AXS BlipBox by pressing the component’s AXS button.
3) Ensure that Bluetooth is enabled on your mobile device and select [SEARCH FOR PARTS].
4) Select a component that appears in the list. Allow 5-10 seconds for the AXS App to connect to the selected component.
5) If firmware version 2.29.4 or later is not installed, or an update is available, select [NEW FIRMWARE AVAILABLE].
6) Select [INSTALL].
7) Press and release the component’s AXS button to begin the firmware update. The component’s orange/amber LED will flash rapidly, and the app will display the update progress.
TECH TIP: If the update progress does advance within 30 seconds of pressing the component’s AXS button, force quit the app and attempt the process again.
8) When the update completes, select [CONTINUE]. Repeat the firmware update process with the remaining eTap AXS shift-brake lever. If using an eTap AXS BlipBox, continue to step 9.
9) Complete the SRAM eTap pairing process to pair your RED or Force eTap AXS shift-brake levers or eTap AXS BlipBox to your RED eTap 11-speed derailleurs.