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  1. SRAM Technical Service FAQ
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RIDER SUPPORT

Spare Parts | Service | Warranty

SRAM Spare Parts plus icon minus icon

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  • Do you sell parts directly to consumers?
  • Is my SRAM component authentic?
  • Where do I find a user manual or installation guide for my SRAM parts?

SRAM Service Direct plus icon minus icon

  • Paying for your order
  • Contacting SRAM about your order
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Warranty Information plus icon minus icon

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  • How do I submit a warranty claim for SRAM, RockShox, and Zipp products?
  • What is SRAM and RockShox's warranty policy?
  • Is my SRAM part recalled?

SRAM.com shipping terms plus icon minus icon

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  • What are the shipping terms for orders placed on SRAM.com?

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