SRAM eTap 11-speed General Information – SRAM Technical Service FAQ

How do I install the SRAM RED eTap 2x11 groupset on my bicycle?

See the SRAM RED eTAP 2x11 System Installation video for installation and paring instructions. See more

As a wireless product that has country specific requirements for regulatory certification, where is SRAM RED eTap 2x11 currently certified to ship?

SRAM is pursuing certification requirements for SRAM RED eTap 2x11 in select markets around the world. Below is our most current country list. Andorra Australia Austria Belgium Bosnia & Herzegovi... See more

Are there frame fit specifications required for SRAM Red eTap 2x11?

Yes. We have Frame Fit specifications for all of our groupsets. You can find all SRAM drivetrain frame fit specifications on the SRAM service site. There are a few framesets/bicycles that are out... See more

Can I shift the SRAM RED eTap 2x11 front and rear derailleurs at the same time?

No. But you can make a front shift and then keep holding one of the buttons after releasing the other to make the rear multi-shift happen directly after. Or, standard individual shifts can be made ... See more

Are there new cranks, rings, cassettes, and chains that are made for SRAM RED eTap 2x11?

SRAM RED eTap 2x11 is compatible with the same road drivetrain components as RED 22, Force 22, and Rival 22 with cassettes up to 11-28 with a short cage rear derailleur, or up to 11-32 with a WiFLi... See more

Where can I find SRAM RED eTap 2x11 frame fit specifications?

You can find all drivetrain frame fit specifications on the SRAM service site. See more

How much does the SRAM RED eTap 2x11 groupset weigh?

Shift levers: 260g including batteries Rear derailleur: 239g including battery (derailleur battery alone: 24g) Front derailleur: 187g including battery (derailleur battery alone: 24g) Front Crankse... See more

Does SRAM make a WiFLi version of the SRAM RED eTap 2x11 rear derailleur?

Yes. SRAM’s WiFLi (Wider-Faster-Lighter) drivetrain innovation, which is defined by our expanded range cassettes and compact chainrings paired to our mid-cage rear derailleurs, are available since ... See more

Can I assemble a SRAM RED eTap 2x11 system with no front derailleur to create a 1x drivetrain? Will the system still work?

Yes, but we don’t recommend it. 1x systems require X-Horizon Roller Bearing Clutch equipped rear derailleurs for proper function. SRAM RED eTap 2x11 is not available in the X-Horizon Roller Bearing... See more

Can I use a non-SRAM chain with SRAM RED eTap® 2x11?

Use of any chain other than a SRAM 11 speed chain will compromise performance and void drivetrain component warranties. See more

Will SRAM RED eTap 2x11 derailleurs work with 10-speed drivetrains?

No, SRAM RED eTap 2x11 shifters are 11-speed (22) compatible only. See more

Is there a triple crankset option for 11-speed SRAM RED eTap?

No. SRAM RED eTap 2x11 is only 2x compatible with chainring sizes 46/36, 50/34, 52/36, 53/39, and 55/42. See more

Will SRAM RED eTap 2x11 work with a 36 or 42 tooth cassette?

No. The maximum cassette size compatible with the short cage eTap 2x11 rear derailleur is 11-28. The eTap WiFLi 2x11 rear derailleur can accommodate up to an 11-32 cassette. See more

Is SRAM RED eTap 2x11 lighter than your competitor’s electronic groups? What about weight comparisons to RED mechanical?

The complete SRAM RED eTap 2x11 groupset is 77 grams lighter than Shimano Dura Ace Di2 when compared using our heavier GXP crankset option (as opposed to SRAM’s BB30 crank and PF30 bottom bracket o... See more