Service and Troubleshooting – SRAM Technical Service FAQ

Why are my SRAM eTap AXS disc brakes noisy?

Disc brake noise can be a matter of some water or dirt temporarily getting on the rotors. If previously quiet brakes start making a noise, clean the rotors with isopropyl alcohol or mild soap and w... See more

Why do my new SRAM eTap AXS disc brakes have no stopping or braking power?

New brakes won’t feel like they have any power until you go through the bed-in process. See a summary of the process, along with a video example, here. See more

Why does my SRAM eTap AXS disc brake lever pull until it contacts the handlebar?

If you grab your brake lever and it pulls all the way to the handlebar, there could be different causes depending on the age of the bike. Causes and solutions to this symptom can be found in the eT... See more

Why do my SRAM eTap AXS disc brake pads rub?

Over time, dirt and grime can keep caliper pistons from moving freely and even cause excessive brake noise. To help you achieve the best brake performance, we created this eTap AXS Disc Brake Trou... See more