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  1. SRAM Technical Service FAQ
  2. SRAM
  3. SRAM AXS Collection
  4. SRAM eTap AXS
  5. SRAM eTap AXS Compatible Chains and Cassettes
  6. Service and Troubleshooting

Service and Troubleshooting

  • Why is my SRAM Force eTap AXS drivetrain noisy, especially the cassette? plus icon minus icon
  • If you feel like your SRAM Force eTap AXS cassette or chain is making excessive noise, follow the Force eTap AXS noise troubleshooting guide. If you continue to have issues with noise or performanc... See more
  • What chain lubes do you recommend for new SRAM RED and Force road chains? plus icon minus icon
  • SRAM RED and Force eTap AXS road chains use commonly available lubes and are compatible with the same lubricants as our other chains. See more
  • Can a SRAM RED or Force PowerLock be installed and uninstalled repeatedly, or does it need to be replaced with a new PowerLock after being removed one time? plus icon minus icon
  • 12-speed road PowerLocks are a one-time use part that needs to be replaced after being removed. See more
  • Are special RED eTap AXS specific road master link pliers required to remove SRAM RED eTap AXS PowerLocks? plus icon minus icon
  • No. Park Tool MLP-1.2 pliers will work. See more

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