General

Rival, Force, Red eTap AXS

• Can I use SRAM eTap AXS Wireless Blips to perform Multishift with my rear derailleur?
No, the eTap AXS Wireless Blips cannot perform Multishift functions for the AXS rear derailleur. Multishift actuation requires a shift button that sends a constant signal while shifting. The eTap A... See more
• Where can I find information about my SRAM Rival AXS Power meter?
For technical information on our SRAM Rival AXS Power meter, feel free to consult its product page: Rival AXS Power Meter Rival AXS Power meter FAQs can be found here. See more
• What is the new cassette size for the wider range Force eTap AXS?
Force eTap AXS has an introduced the 10-36T option, made to work with an eTap AXS 36T-max rear derailleur. See more
• What cassette size ranges do you offer for RED and Force eTap AXS?
RED and Force eTap AXS drivetrain can be ridden with 10-26, 10-28, 10-33 and 10-36T cassettes.   Eagle 10-50, 11-50 and 10-52T cassettes are not part of the eTap AXS groupsets, but are compatible w... See more
• Why do the SRAM Flattop road chains have links that are flat on one side?
Our SRAM RED, Force, Rival and Apex 12-speed chains have thin plates, which means less material. To maintain strength, the material is added to the top of the chain plate making Flattop chains our ... See more
• Why does the new SRAM RED and Force chain use larger rollers than SRAM’s 11-speed chains?
For our 12-speed AXS drivetrains, we have developed road chains with larger rollers that will last longer and make the chain more durable. See more
• Are SRAM eTap AXS road chains more efficient than a typical 1/8” chain with smaller rollers?
Across the board, SRAM 12-speed Flattop chains have equal efficiency to SRAM 11-speed chains. See more
• What surface treatment/coating is SRAM using on new RED chains?
It uses our Hard Chrome™ surface treatment making the chain extremely strong and durable. See more
• Why is my SRAM Force eTap AXS drivetrain noisy, especially the cassette?
If you feel like your SRAM Force eTap AXS cassette or chain is making excessive noise, follow the Force eTap AXS noise troubleshooting guide. If you continue to have issues with noise or performanc... See more
• Do RED chainrings last as long as SRAM’s 11-speed chainrings, or will they last longer?
SRAM RED chainrings have a 50% reduction in wear versus 11-speed. See more
• How does the new SRAM RED chain lifespan compare to SRAM’s 11-speed SRAM RED chains?
New SRAM RED chains offer equivalent or greater lifespans compared to SRAM RED® 11-speed road chains depending on riding conditions and maintenance. See more
• What is the chainline of the new Force eTap AXS 43/30 crankset?
With a change to the wider arm width due to the increase in length to the crank spindle, the Force 43/30 crankset chainline moves 2.5mm outboard to 47.5mm. The 43/30 crankset requires the use of th... See more
• Is the Q-Factor for SRAM AXS road cranks different from SRAM’s 11-speed eTap road cranks?
No, the Q-factor for SRAM AXS 12-speed road cranks and SRAM 11-speed eTap cranks is the same, 145mm.   For more details, please see our Road Frame Fit Specifications document. See more
• What is the chain line of the SRAM RED and Force eTap AXS crankset/chainrings? Is it different than 11-speed SRAM road cranksets?
The chainline for 2x RED and Force eTap AXS is 45mm and the chainline for 1x is 44.7mm. The 11-speed 2x and 1x chainline is 45.5mm Additional information can be found in our Road Frame Fit Specific... See more
• What chainring size options do you offer for eTap AXS cranksets?
2x = 50/37 (RED and Force only), 48/35, and 46/33 2x Wide = 43/30 (Force and Rival only) 1x = 36, 38, 40, 42, 44, 46T 1x Aero 8-bolt direct mount = 48, 50T (RED and Force only) See more
• Is there a 2x version of the RED eTap AXS or Force AXS crankset that uses a 4-bolt spider?
No. All SRAM RED eTap AXS and Force AXS 2x chainring configurations are direct mount. See more
• Are there RED 2x chainrings available to fit the SRAM RED or Force eTap AXS 1x 4-bolt spider?
No. 1x chainrings only. See more
• Why are the 2x chainring tooth-count differences between the large chainring and small chainring lower on SRAM RED and Force eTap AXS™ compared to SRAM’s previous road chainring gearing options?
By shifting the gearing range to the rear, we were able to provide a smoother shift and give the rider the ability to spend more time in the sweet spot of the cassette where the one tooth jumps are... See more
• Is SRAM making direct mount 1x eTap AXS road chainrings?
Yes. 48 and 50-tooth SRAM RED eTap AXS direct mount 1x chainrings are an available option for the ultimate aero 1x set-up: X-SYNC Road Direct Mount Chainrings See more
• Does battery life change with the update to the new derailleur?
No, the derailleur battery performance is the same as with existing eTap AXS derailleurs. At full charge under normal use, the system will provide one month of riding or 1000+ kilometers (over 620 ... See more
• At what levels will the derailleur power indicator lights come on? How many hours of riding can I expect to get on a full derailleur battery charge?
eTap AXS charge indicator lights are: > 25% = green < 25% = red < 15% = flashing red   Battery status is also available on many GPS head units and on the SRAM AXS App. Typical run times on a single... See more
• What gear range can I achieve with the SRAM RED 36T Max rear derailleur with my current 2x SRAM RED eTap AXS system?
The benefit of a larger maximum cassette size will allow for a greater gear range while also offering closer gear steps across the cassette for maintaining a comfortable cadence. With a 46/33T cran... See more
• Do SRAM RED or Force eTap AXS road rear derailleurs feature Cage Lock?
No, they do not. The SRAM RED eTap AXS rear derailleur’s Orbit fluid clutch mechanism makes it unnecessary, as the derailleur can be easily pulled back by hand to clear the cassette when the wheel ... See more
• Is the rear derailleur shift speed faster than 11-speed RED eTap™?
Yes. See more
• Why do SRAM RED and Force eTap AXS rear derailleurs use the new Orbit fluid clutch instead of the Roller Bearing Clutch used on SRAM’s mountain bike rear derailleurs?
Road chain management requirements are different than MTB, so they do not need to use the same mechanism. Our Orbit™ fluid damper is speed sensitive so that cage movement resulting from gear change... See more
• Are there rim brake and disc brake options?
Yes. See more
• In which countries are SRAM AXS wireless components certified to ship and sell?
Certification of wireless technology and battery safety is required for legal sales in the majority of countries worldwide.    SRAM AXS wireless components have regulatory certification that per... See more
• What is AXS, and how do you pronounce it?
AXS is pronounced the same as the word, “access.” It is the name of our collection of connected components. The accompanying AXS app serves as the interface to enable personalized functionality opt... See more
• Are the frame fit specs for the wider gearing options for Force eTap AXS different than the existing Force eTap® AXS? Where can I find the frame fit specs?
The wider gearing options for Force eTap AXS front derailleurs and 43/30 cranksets fit even wider tires and wider bottom bracket configurations than the standard RED and Force eTap AXS front derail... See more
• What are the main differences between RED eTap AXS and Force eTap AXS?
Generally speaking, Force eTap AXS uses less expensive materials and manufacturing processes compared to RED eTap AXS. Some chainring options, like the 50/37 2x chainring combo, and the 50T 1x Aero... See more