General

Rival, Force, Red eTap AXS

• Where can I find information about my SRAM Rival Powermeter?
Our SRAM Rival Powermeter FAQ can be found here. See more
• What is the new cassette size for the wider range Force eTap AXS?
Force now has an additional 10-36 option, made to work with the Force eTap AXS 36t-max rear derailleur. See more
• What cassette size ranges do you offer for RED and Force eTap AXS™?
10-26, 10-28, 10-33. Eagle™ 10-50 and 11-50 cassettes are not part of the groupset, but are compatible with eTap AXS™ 1x chainrings when used with an Eagle™ chain and Eagle AXS™ rear derailleur. See more
• Why do the new SRAM RED and Force eTap AXS road chains have links that are flat on one side?
The plates are thinner which means less material. To maintain strength the material is added to the top of the chain plate making it our strongest, and longest lasting chain we’ve ever made. See more
• Why does the new SRAM RED and Force chain use larger rollers than SRAM’s 11-speed chains?
Larger rollers last longer and make the chain more durable. See more
• Are SRAM eTap AXS™ road chains more efficient than a typical 1/8” chain with smaller rollers?
Across the board, new RED 12-speed chains have equal efficiency to 11-speed. See more
• What surface treatment/coating is SRAM using on new RED chains?
It uses our Hard Chrome™ surface treatment making the chain extremely strong and durable. See more
• Why is my SRAM Force eTap AXS drivetrain noisy, especially the cassette?
If you feel like your SRAM Force eTap AXS cassette or chain is making excessive noise, follow the Force eTap AXS noise troubleshooting guide. If you continue to have issues with noise or performanc... See more
• Do RED chainrings last as long as SRAM’s 11-speed chainrings, or will they last longer?
SRAM RED chainrings have a 50% reduction in wear versus 11-speed. See more
• How does the new SRAM RED chain lifespan compare to SRAM’s 11-speed SRAM RED chains?
New SRAM RED chains offer equivalent or greater lifespans compared to SRAM RED® 11-speed road chains depending on riding conditions and maintenance. See more
• What is the chainline of the new Force eTap AXS 43/30 crankset?
With a change to the wider arm width due to the increase in length to the crank spindle, the Force 43/30 crankset chainline moves 2.5mm outboard to 47.5mm. The 43/30 crankset requires the use of th... See more
• Is the Q-Factor for SRAM’s eTap AXS™ road cranks different from SRAM’s 11-speed road cranks?
No. It is the same. See more
• What is the chain line of the new SRAM RED and Force eTap AXS™ crankset/chainrings? Is it different than 11-speed SRAM road cranksets?
RED and Force eTap AXS™ 2x chainline is = 45mm, 1x = 44.7mm 11-speed 2x and 1x chainline = 45.5mm See more
• What chainring size options do you offer for eTap AXS™?
50/37 (RED only), 48/35 , 46/33 1x = 36, 38, 40, 42, 44, 46 (ring+spider) 1x Aero 8 bolt direct mount = 48, 50 (RED only) See more
• Is there a 2x version of the RED or Force eTap AXS™ crankset that uses a 4-bolt spider?
No. All SRAM RED and Force eTap AXS™ 2x chainring configurations are direct mount. See more
• Are there RED 2x chainrings available to fit the SRAM RED or Force eTap AXS™ 1x 4-bolt spider?
No. 1x only. See more
• Why are the 2x chainring tooth-count differences between the large chainring and small chainring lower on SRAM RED and Force eTap AXS™ compared to SRAM’s previous road chainring gearing options?
By shifting the gearing range to the rear, we were able to provide a smoother shift and give the rider the ability to spend more time in the sweet spot of the cassette where the one tooth jumps are... See more
• Is SRAM making direct mount 1x eTap AXS™ road chainrings?
Yes. 48 and 50-tooth SRAM RED AXS™ direct mount 1x chainrings are an available option for the ultimate aero 1x set-up. A 52-tooth 1x chainring will be available in May. See more
• Does battery life change with the update to the new derailleur?
No, the derailleur battery performance is the same as with existing eTap AXS derailleurs. At full charge under normal use, the system will provide one month of riding or 1000+ kilometers (over 620 ... See more
• At what levels will the derailleur power indicator lights come on? How many hours of riding can I expect to get on a full derailleur battery charge?
eTap AXS charge indicator lights are: > 25% = green < 25% = red < 15% = flashing red   Battery status is also available on many GPS head units and on the SRAM AXS App. Typical run times on a single... See more
• What gear range can I achieve with the SRAM RED 36T Max rear derailleur with my current 2x SRAM RED eTap AXS system?
The benefit of a larger maximum cassette size will allow for a greater gear range while also offering closer gear steps across the cassette for maintaining a comfortable cadence. With a 46/33T cran... See more
• Do SRAM RED or Force eTap AXS road rear derailleurs feature Cage Lock?
No, they do not. The SRAM RED eTap AXS rear derailleur’s Orbit fluid clutch mechanism makes it unnecessary, as the derailleur can be easily pulled back by hand to clear the cassette when the wheel ... See more
• Is the rear derailleur shift speed faster than 11-speed RED eTap™?
Yes. See more
• Why do SRAM RED and Force eTap AXS rear derailleurs use the new Orbit fluid clutch instead of the Roller Bearing Clutch used on SRAM’s mountain bike rear derailleurs?
Road chain management requirements are different than MTB, so they do not need to use the same mechanism. Our Orbit™ fluid damper is speed sensitive so that cage movement resulting from gear change... See more
• Are there rim brake and disc brake options?
Yes. See more
• In which countries are SRAM AXS wireless components certified to ship and sell?
Certification of wireless technology and battery safety is required for legal sales in the majority of countries worldwide.    SRAM AXS wireless components have regulatory certification that per... See more
• What is AXS™ and how do you pronounce it?
AXS™ is pronounced the same as the word, “access.” It is the name of our collection of connected components. The accompanying AXS™ app serves as the interface to enable personalized functionality o... See more
• Are the frame fit specs for the wider gearing options for Force eTap AXS different than the existing Force eTap® AXS? Where can I find the frame fit specs?
The wider gearing options for Force eTap AXS front derailleurs and 43/30 cranksets fit even wider tires and wider bottom bracket configurations than the standard RED and Force eTap AXS front derail... See more
• What are the main differences between RED eTap AXS™ and Force eTap AXS™?
Generally speaking, Force eTap AXS™ uses less expensive materials and manufacturing processes compared to RED eTap AXS™. Some chainring options, like the 50/37 2x chainring combo, and the 50T 1x Ae... See more
• What is the weight difference between RED eTap AXS™ and Force eTap AXS™?
When comparing identical drivetrain configurations, RED eTap AXS™ weighs about 300g less than Force eTap AXS™ depending on the groupset configuration type you’ve selected. See more