General

eTap 11-speed

• Why are the eTap 2x11 hoods for cable actuated brakes smaller than RED mechanical shifter hoods?
The hood size is optimized to provide more braking power by increasing finger wrap. Increased finger wrap also makes the rider’s grip more secure when on the hoods. The small hoods are also lighter... See more
• Are red, white, blue or any other color hoods available for eTap?
No. Hoods are available in black only. See more
• Does the eTap shifter paddle move backward independent of the brake lever?
No. It is fixed to the brake lever. A benefit of this layout is that pulling the brake lever requires less hand effort because you do not have to overcome the resistance of a third return spring fo... See more
• If the eTap shifter is fixed to the brake lever that means I can’t pull the shifter back to the bar while I am in the drops and make up-shifts (“sprint shifts”). Do you have a work around for this?
To customize your shift point location, you can install blips wherever you want to make it even easier to shift when you are in the drops. See more
• Do I have to have both hands on the bar to execute a front shift with eTap 2x11?
Without Blips, Yes. With a crossed over Blip setup  (placing a blip from each shifter placed side by side on the handlebar) you can perform a front shift with one hand. See more
• Is SRAM RED eTap waterproof?
We’ve won race stages in the rain at the WorldTour level and have done extensive ride testing in the rain with no issues. We’ve also done extensive testing in climate chambers to ensure function in... See more
• Is SRAM RED eTap recommended for a rim brake cyclocross application in muddy conditions?
Yes. See more
• What is preventing the eTap Blip ports in the shifter from letting in water or other contaminants when Blips are not in use?
The shifters come shipped with plugs installed in these ports that seal out the elements. See more
• What if I crash? Is there a crash mode for eTap 2x11 derailleurs?
No, there is not a crash mode. Keep in mind that if for any reason a derailleur battery is damaged or lost in a crash, you can use the battery from your other derailleur. See more
• Can SRAM RED eTap 2x11 components withstand a rapid temperature change like going from a climate controlled room at 65 degrees F (18C) to outdoors in 0 degree F (-17C) temperatures? What about the other way around, with cold to hot?
We have tested SRAM RED eTap 2x11 extensively in our climate chamber, in temperature ranges from 120 degrees F (50C) to -20 degrees F (-30C). Rapid temperature changes will not negatively affect th... See more
• Is RED eTap software or firmware open source? Can I get into the code and tweak it to make it work with 10-speed or change the shift speed at different points in the rear derailleur’s sweep?
No. It is a closed system. The RED eTap is not programmable.  See more
• Can I program the shift speed?
No. We’ve optimized RED eTap 2x11 for ideal shifting performance.  See more
• Will SRAM make periodic eTap 2x11 firmware updates?
There are no planned regular updates.  See more
• Does the eTap 2x11 front derailleur know where in the pedal stroke I am and time the shift accordingly for optimal shifting?
No. The derailleur is not intuitive, shifts happen mechanically when you activate the shifter. See more
• Can I record and display my gear selection on a head unit throughout different points in a ride?
The eTap system provides this information, but it is up to the head unit maker to capture and record it.  See more
• Are there eTap® remote shifters available?
Yes. They are called Blips. Two Blips can be plugged into each eTap® 2x11 shifter. See more
• How are eTap® Blips interconnected on a TT or Tri setup that does not use drop bar shifters?
There is a central shifting module we’ve developed called a BlipBox. All of the Blips on a TT or Tri setup are connected to the BlipBox that serves as a central signal sending unit. See more
• How many eTap® Blips can be plugged into a BlipBox?
Four, with two on each side for eTap® 2x11 (one pair for the aero extension and one pair for the base bar). Keep in mind that the BlipBox is the shifter and that the Blips are remote switches for t... See more
• Do I have to use a BlipBox in order to use Blips? Can I just plug in a sprint or climbing shifter to the shifter hood body?
There are two additional ports on both eTap® 2x11 left and right shifters that can be used without a BlipBox. See more
• What about radio interference? Could a rival team hijack my signal and create a mechanical for me? Can my signal be jammed?
SRAM RED eTap uses a proprietary wireless communication protocol that SRAM created called Airea. It was created and tested by computer scientists, cryptographers and even hackers to be extremely re... See more
• Is the SRAM eTap wireless protocol considered Bluetooth or ANT+?
Neither. SRAM RED eTap uses a proprietary wireless communication protocol that SRAM created called Airea. See more
• Is the wireless range for eTap® 2x11 long enough to work on a tandem?
Yes. In our testing we are able to consistently execute shifts with the shifter 100 meters away from the derailleur as long as we maintained line of sight. See more
• Does signal strength fall off as the eTap® 2x11 shifter batteries lose charge?
No. Shifting performance is unchanged regardless of remaining battery charge. The components do provide indicator lights for battery life. After each shift, a light on each component turns on. Shif... See more
• Can I shift the SRAM RED eTap 2x11 front and rear derailleurs at the same time?
No. But you can make a front shift and then keep holding one of the buttons after releasing the other to make the rear multi-shift happen directly after. Or, standard individual shifts can be made ... See more
• Does SRAM make a WiFLi version of the SRAM RED eTap 2x11 rear derailleur?
Yes. SRAM’s WiFLi (Wider-Faster-Lighter) drivetrain innovation, which is defined by our expanded range cassettes and compact chainrings paired to our mid-cage rear derailleurs, are available since ... See more
• Is there a triple crankset option for 11-speed SRAM RED eTap?
No. SRAM RED eTap 2x11 is only 2x compatible with chainring sizes 46/36, 50/34, 52/36, 53/39, and 55/42. See more