General

eTap 11-speed

• How do I comfortably shift gears while I am in the drops (“sprint shifts”)?
When riding with your hands on the drop bars, the shifter paddles may be harder to reach. To customize your shift point location, you can install Wireless Blips wherever you want to make it easier ... See more
• Is SRAM RED eTap waterproof?
Like we do with all our components, we have done extensive ride testing in the rain with RED, and won race stages in the rain at the WorldTour level, with no issues. We’ve also done extensive testi... See more
• Is there a crash mode for eTap 2x11 derailleurs?
No, there is not a crash mode on RED eTap derailleurs. Keep in mind that if for any reason a derailleur battery is damaged or lost in a crash, you can use the battery from your other derailleur. See more
• Can SRAM RED eTap 2x11 components withstand a rapid temperature change from cold to hot, and vice versa?
We have tested 11-speed SRAM RED eTap components extensively in our climate chamber, in temperature ranges from 120 degrees F (+50°C) to -20 degrees F (-30°C). Rapid temperature changes, such as mo... See more
• Is RED eTap software or firmware open source?
No, Red eTap is a closed system and is not programmable.  See more
• Can I program the shift speed?
No, shifting performance has been optimized for your 11-speed eTap system during the development and testing of our drivetrain components.  See more
• Will SRAM make periodic RED eTap 2x11 firmware updates?
No firmware updates were ever released for the SRAM RED eTap 2x11 groupset, and there are no planned updates for the future.  See more
• Are there SRAM eTap remote shifters available?
Yes, we have several remote shifting options for your RED eTap 11-speed setup. eTap Blips:   eTap Clics:   eTap MultiClics: See more
• How are eTap Blips or eTap Clics interconnected on a TT or Tri setup that does not use drop bar shifters on an 11-speed system?
There is a central shifting module called the eTap AXS BlipBox. All of the Blips and Clics on a TT or Tri setup are plugged into the BlipBox, which serves as a central signal-sending unit. See more
• How many wired eTap Blips can be plugged into a BlipBox?
Four. At least two Blips must be plugged into the BlipBox for it to function. To have Multipress functionality, remote shift button pairs must be pluggedinto ports 1 and 4, or 2 and 3. For more det... See more
• Do I have to use a BlipBox in order to use Blips? Can I just plug in a sprint or climbing shifter to the shifter hood body?
On both RED eTap 2x11 left and right shifters there are two additional ports that can be used to plug in eTap Blips without needing a BlipBox. See more
• Could riding in group cause interference? Could somebody hijack my eTap system and induce a mechanical on my bike? Can my signal be jammed?
The SRAM RED eTap front derailleur, rear derailleur and shifters are paired together as a system so there is no interference with other nearby bikes equipped with SRAM RED eTap.    Additionally, SR... See more
• Is the SRAM eTap wireless protocol considered Bluetooth or ANT+?
Neither. SRAM RED eTap uses a proprietary wireless communication protocol that SRAM created called Airea. See more
• Does signal strength fall off as the RED eTap 2x11 shifter batteries lose charge?
No. Shifting performance is unchanged regardless of remaining battery charge. The components do provide indicator lights for battery life. After each shift, a light on each component turns on. Shif... See more
• Can I shift the SRAM RED eTap 2x11 front and rear derailleurs at the same time?
No, but you can make a front shift and then keep holding one of the buttons after releasing the other to make the rear multi-shift happen directly after. Or, standard individual shifts can be made ... See more
• Does SRAM make a WiFLi version of the SRAM RED eTap 2x11 rear derailleur?
Yes. SRAM’s WiFLi (Wider-Faster-Lighter) drivetrain innovation, which is defined by our expanded range cassettes and compact chainrings paired to our mid-cage rear derailleurs, are available since ... See more