Setup and Service

eTap 11-speed

• Can I adjust eTap 2x11 brake lever reach?
Yes. Brake lever reach adjusts using a 2.5mm Allen wrench under the outboard side of the shifter hood. The reach adjustment uses a cam type adjustment with four available positions. This is similar... See more
• Do I need to do anything different when washing a bike with SRAM RED eTap?
Yes. The following cleaning information can be found on the eTap user manual: Use a damp cloth to wipe off any dirt and debris. Clean the components with soap and water only. Rinse thoroughly with ... See more
• Are common bike washes safe to use on SRAM RED eTap?
Yes. Please avoid using damaging acidic cleaners and grease-dissolving agents. We recommend wiping the components with soap and water then allowing them to air dry. See more
• Are there any recommended degreasers I should use with SRAM RED eTap?
SRAM only endorses the use of soap (common bike washes) and water for cleaning. See more
• Is it safe to leave a derailleur in a bucket of solvent or in a solvent tank?
SRAM does not recommend submerging any components in solvent. See more
• Can I use a pressure washer?
We do not recommend using a pressure washer to clean your SRAM RED eTap groupset. See more
• How hard it is to pair the eTap 2x11 system and get all of the components to recognize each other?
It’s incredibly easy and takes just 30 seconds to pair the whole system.  See the SRAM RED eTap 2x11 System Overview video or the SRAM RED eTAP 2x11 System Installation video for paring instructions. See more
• How do I shift the front derailleur when I am tuning it in the workstand? I have one hand on the bar and one hand turning the crank. I can’t execute a front shift unless I stop turning the crank.
There is a function button on the eTap 2x11 front derailleur that is used to execute a shift that can be pressed with one hand while you turn the crank with the other hand. See more
• How far does the derailleur index when adjusting the eTap 2x11 rear derailleur trim?
The trim-adjustment indexes are approximately 0.2mm. See more
• Can I adjust the eTap 2x11 derailleurs while I am riding like you can with a barrel adjuster on a mechanical system?
Yes, and it’s easy. See details on micro-adjustments here. See more
• Can I set up the SRAM RED eTap 2x11 system to do sequential shifting?
No. The rider always controls the front derailleur. Note: SRAM AXS controllers that are paired to 11-speed SRAM Red eTap derailleurs will not be configurable in the AXS app. See more
• Can I customize the shifter paddle or blip operation? E.g. have the left paddle shift up or connect two blips to one shifter and have each blip shift in a different direction?
No. It is a closed system. The RED eTap 2x11 system is not programmable.  Note: SRAM AXS controllers that are paired to 11-speed SRAM Red eTap derailleurs will not be configurable in the AXS app. See more
• Will the blips only perform the same shifting operation as the shifter they are connected to for eTap 2x11?
Yes, just like a mechanical system. See more
• Can I hold down the eTap 2x11 shift lever to do a rear multi-shift?
Yes. When you let go of the lever the derailleur stops. See more
• Can you program in automatic rear compensation shifts when making front chainring selections? i.e. shifting to the small ring and simultaneously shifting into a smaller rear cog?
No. The RED eTap 2x11 system is not programmable. Note: SRAM AXS controllers that are paired to 11-speed SRAM Red eTap derailleurs will not be configurable in the AXS app. See more
• How do I pair SRAM eTap AXS shift-brake levers or an eTap AXS BlipBox to eTap 11-speed derailleurs?
SRAM RED and Force eTap AXS shift-brake levers or the eTap AXS BlipBox with firmware version 2.29.4 or later can be paired with RED eTap 11-speed front and rear derailleurs using the RED eTap pairi... See more
• How do I install the SRAM RED eTap 2x11 groupset on my bicycle?
See the SRAM RED eTAP 2x11 System Installation video for installation and pairing instructions. See more