Setup and Service

eTap 11-speed

• Can I adjust RED eTap 2x11 brake levers reach?
Yes. Brake lever reach adjusts using a 2.5mm hex wrench under the outboard side of the shifter hood. The reach adjustment uses a cam type adjustment with four available positions. The brake lever a... See more
• Do I need to do anything different when washing a bike with SRAM RED eTap?
Yes. The following cleaning information can be found on the eTap user manual: Use a damp cloth to wipe off any dirt and debris. Clean the components with soap and water only. Rinse thoroughly with ... See more
• Are common bike washes safe to use on SRAM RED eTap?
We recommend avoiding acidic cleaners and grease-dissolving agents when cleaning your groupset as they can cause damage to your drivetrain. Please only use soap and water when cleaning your compone... See more
• Are there any recommended degreasers I should use with SRAM RED eTap?
SRAM does not recommend the use of degreasers as they can strip away integral coatings of your groupset designed to protect them from the elements. We only endorse the use of soap (common bike wash... See more
• Can I use a pressure washer when cleaning my SRAM RED eTap groupset?
We do not recommend using a pressure washer to clean your SRAM RED eTap groupset, as the strong pressure removes any lubricating grease and may also push through the waterproof seals of your compon... See more
• How hard is it to pair the RED eTap 2x11 system and get all of the components to recognize each other?
It’s incredibly easy! It takes just 30 seconds to pair the whole system.  See the SRAM RED eTap System Pairing video for paring instructions.   See more
• How do I shift the front derailleur when I am tuning it in the workstand?
With one hand on the bar and one hand turning the crank, it can be hard to execute a front shift, unless you stop turning the crank. To solve this, there is a button on our front derailleur that is... See more
• How far does the derailleur index when adjusting the eTap 2x11 rear derailleur trim?
Each trim-adjustment index is approximately 0.2mm. See more
• Can I adjust the Red eTap 2x11 derailleurs from the levers while I am riding, like you can with a barrel adjuster on a mechanical system?
Fine-tuning the rear derailleur while riding using the buttons on the levers is certainly possible! It’s also very easy to perform. See more details on micro-adjustments from the levers in the user... See more
• Can I set up the SRAM RED eTap 2x11 system to do sequential shifting?
No. Sequential shifting is one of the Enhanced Shift modes available for AXS systems. With 11-speed RED eTap, the rider always manually controls the front derailleur. Note: SRAM AXS controllers tha... See more
• Can I customize the shifter paddle or blip operation on 11-speed Red eTap? E.g. have the left paddle shift up, or connect two wired eTap Blips to one shifter and have each Blip shift in a different direction?
No, RED eTap 11-speed is a closed system and is not programmable. Only the functions of our 12-speed AXS shifters can be customized, via the AXS app. Note: 12-speed SRAM AXS controllers that are pa... See more
• Will the wired eTap Blips only perform the same shifting operation as the shifter they are connected to on my RED eTap 2x11?
Yes, wired eTap Blips will perform the same function as the shifter they are connected to.   For instructions on the installation, please refer to the user manual: Blips Installation - Road. See more
• Can you program in automatic rear compensation shifts when making front chainring selections? i.e. shifting to the small ring and simultaneously shifting into a smaller rear cog?
No, Enhanced Shift modes are a feature of our AXS systems only. The RED eTap 2x11 system is not programmable. Note: SRAM AXS controllers that are paired to 11-speed SRAM Red eTap derailleurs will n... See more
• How do I pair SRAM eTap AXS shift/brake levers or an eTap AXS BlipBox to eTap 11-speed derailleurs?
SRAM RED and Force eTap AXS shift-brake levers or the eTap AXS BlipBox with firmware version 2.29.4 or later can be paired with RED eTap 11-speed front and rear derailleurs using the RED eTap pairi... See more
• How do I install the SRAM RED eTap 2x11 groupset on my bicycle?
See the SRAM RED eTap 2x11 System Installation video for installation and pairing instructions. If you prefer following a manual instead, here is the eTap Systems User Manual. See more