Setup and Service

eTap 11-speed

• Can I adjust eTap 2x11 brake lever reach?
Yes. Brake lever reach adjusts using a 2.5mm hex wrench under the outboard side of the shifter hood. The reach adjustment uses a cam type adjustment with four available positions. The brake lever a... See more
• Do I need to do anything different when washing a bike with SRAM RED eTap?
Yes. The following cleaning information can be found on the eTap user manual: Use a damp cloth to wipe off any dirt and debris. Clean the components with soap and water only. Rinse thoroughly with ... See more
• Are common bike washes safe to use on SRAM RED eTap?
We recommend avoiding acidic cleaners and grease-dissolving agents when cleaning your groupset as they can cause damage to your drivetrain. Please only use soap and water when cleaning your compone... See more
• Are there any recommended degreasers I should use with SRAM RED eTap?
SRAM does not recommend the use of degreasers as they can strip away integral coatings of your groupset designed to protect them from the elements. We only endorse the use of soap (common bike wash... See more
• Is it safe to leave a derailleur in a bucket of solvent or in a solvent tank?
SRAM does not recommend submerging any components in solvent.   For maintenance recommendations, please refer to the eTap systems user manual. See more
• Can I use a pressure washer when cleaning my SRAM RED eTap groupset?
We do not recommend using a pressure washer to clean your SRAM RED eTap groupset, as the strong pressure removes any lubricating grease and may also push through the waterproof seals of your compon... See more
• How hard is it to pair the RED eTap 2x11 system and get all of the components to recognize each other?
It’s incredibly easy! It takes just 30 seconds to pair the whole system.  See the SRAM RED eTap System Pairing video for paring instructions.   See more
• How do I shift the front derailleur when I am tuning it in the workstand?
With one hand on the bar and one hand turning the crank, it's hard to execute a front shift unless you stop turning the crank. To solve this, there is a function button on the eTap 2x11 front derai... See more
• How far does the derailleur index when adjusting the eTap 2x11 rear derailleur trim?
Each trim-adjustment index is approximately 0.2mm. See more
• Can I adjust the eTap 2x11 derailleurs while I am riding like you can with a barrel adjuster on a mechanical system?
Yes, and it’s easy. See details on micro-adjustments here. See more
• Can I set up the SRAM RED eTap 2x11 system to do sequential shifting?
No. Sequential shifting is one of the Enhanced Shift modes available for AXS systems. With RED eTap, the rider always controls the front derailleur. Note: SRAM AXS controllers that are paired to 11... See more
• Can I customize the shifter paddle or blip operation? E.g. have the left paddle shift up or connect two blips to one shifter and have each blip shift in a different direction?
No, RED eTap 11-speed is a closed system and is not programmable.  Note: 12-speed SRAM AXS controllers that are paired to 11-speed SRAM Red eTap derailleurs will not be configurable in the AXS app. See more
• Will the wired eTap Blips only perform the same shifting operation as the shifter they are connected to on my RED eTap 2x11?
Yes, wired eTap Blips will perform the same function as the shifter they are connected to.   For instructions on the installation, please refer to the user manual: Blips Installation - Road See more
• Can I hold down the eTap 2x11 shift lever to do a rear multi-shift?
Yes. The derailleur stops when the rider lets go of the lever. See more
• Can you program in automatic rear compensation shifts when making front chainring selections? i.e. shifting to the small ring and simultaneously shifting into a smaller rear cog?
No, Enhanced Shift modes are a feature of our AXS systems only. The RED eTap 2x11 system is not programmable. Note: SRAM AXS controllers that are paired to 11-speed SRAM Red eTap derailleurs will n... See more
• How do I pair SRAM eTap AXS shift/brake levers or an eTap AXS BlipBox to eTap 11-speed derailleurs?
SRAM RED and Force eTap AXS shift-brake levers or the eTap AXS BlipBox with firmware version 2.29.4 or later can be paired with RED eTap 11-speed front and rear derailleurs using the RED eTap pairi... See more
• How do I install the SRAM RED eTap 2x11 groupset on my bicycle?
See the SRAM RED eTAP 2x11 System Installation video for installation and pairing instructions. See more